Oasis IT BizSmall Business IT Owner, HP Business Partner
May. 2024Yorba Linda, California, United StatesLocal and Business Owned - IT Service Provider for Corporate, Commercial, Retail, Banking, and moreWith a proven history of working smoothly in a corporate environment as Staff Consultant and a business owner can provide IT services and the manpower for Banking Institutions, Retail, Corporate, Local Governmental Office, Secondary Education up to Higer Education Schools, Airports, Militaryand Aerospace companies. I offer the needed same-day, or next-day IT support business normally hire 3rd parties for. Currently an HP Partner, Lenovo Partner, and Dell TechDirect Partner.•Corporate AV hardware installations consultations for Polycom X70, X30s, TC8, and Logitech Rally Bar, Zoom Room Neat & Teams iPad Controllers for Microsoft Teams and Jamboards•Corporate Networks Solutions & Support for Retail, and Restaurant deploying or replacing Cisco business standard switches, routers, 4G and 5G Backup, and Firewalls. Fiber Optic to Ethernet interconnects with transceivers, Punch Down/Termination of Ethernet to patch panels in IDF, •Server refresh/replacement for Banking Institutions, Retail Back Office Manager’s Server, etc.
Oasis IT BizHP Partner
May. 2024 - Jul. 2024Yorba Linda, California, United StatesAs a previous corporate system administrator, desktop support pro, Windows imaging & encryption specialist, and staff consultant of 15 yrs. are seeking full time opportunities! With that said, I am Now offering my IT Services as an Onsite and Remote IT Services Vendor/Provider. With my proven track record and a multitude of skills customers will learn why get consistent customer satisfaction reviews in the 4-5 star range.Oasis IT Biz’s will sit with you and plan what needs to be done and stage your equipment as well as bring in the manpower to do it right. No matter what kind of environment you have we have done work in Corporate Offices, Commercial Building, Retail Stores, Banking Institutions, and more. We offer a convenient “Same-Day” or “Next-Day” IT Support Services delivery that most 3rd parties can’t beat!We have also joined forces partnership with HP, Dell, Lenovo, and MAC to better be a solution for our customers.
OSI DigitalStaff Consultant/Windows Workspace Management
Jan. 2022 - May. 2024Irvine, California, United StatesOSI-Digital reassigned me as Staff Consultant focusing on Workspace IT Management/Staff Consultant. Primary duties were: •Windows 10 (22H2) deployment & configuration support, MS/Intune image deployment troubleshooting. MS/BitLocker Recovery Environment Key.•Active Directory Computers and users account permission administration, AD migrations.•VPN Access, Cisco AnyConnect-VPN, Palo Alto VPN-Global Protect, Ping ID, MS/Authenticator, and Imprivata•Data transfers, remote refresh computer support data transfer.•App Support for Teams, Outlook, OneDrive OneNote, MS/Project, and Visio.•Support & Installation for: SQL Developer, SQL Workbench, JDeveloper, Python3, Oracle Post Egress, Anaconda3, AWS Redshift, AWS OBDC, POSTMAN, SAS Enterprise 7.1, Informatica, Citrix Workspace 22.10, UiPath Automated Bot, Notepad++, VIM, Citrix Workspace 3.11, Project, Visio, Visual Studio, Tableau Desktop•Conference Room support for Samsung 70’ display monitors and assist with Teams, Zoom, Cisco WebEx
OSI DigitalStaff Consultant/Mac/Apple Support Specialist
Dec. 2022 - Mar. 2023Huntington Beach, California, United StatesA contract resource hired by OSI Digital, a managed service provider, was assigned to client: Innocean USA in Huntington Beach where I managed their Apple Jamf Pro Server & Apple Business Manager account & device enrollment as their Global Administrator running their Mobile Device Management “MDM” to resolve a backlog of 500+ iMac and MacBook Pros not registering as managed assets. •Managed iMac Pro M2, MacBook Pro M2 and M3 laptops via JAMF Pro and Apple Business Manager.•Managed Dell Precision, Inspiron 14’ Laptops 7750, 7760, 5540 using: Microsoft Endpoint Configuration Manager, MS/Intune, and Azure Autopilot.•Conference AV equipment, Crestron Mercury Controllers, Crestron Flex M130 Tabletop Controller, Logitech Tap IP Room Controller, Logitech MeetUp Huddle Room Wall Camera, AV Room readiness, Ceiling Projector with Mercury.•Resolved Exchange Online issues with Bloated Outlook OST, and PST file, corrupted profile, data archiving•Utilized Azure AD and Microsoft Entra ID to resolve AD Sync Issues, access to 3rd party apps for our developers, Users and Computer permissions were not replicating at all.
Northrop GrummanClient & Device System Administration
Dec. 2020 - Oct. 2022Redondo Beach, California, United StatesDuring the Covid-19 pandemic I was hired as an “essential worker” I was able to continue with providing my IT services to my friends at 1 Space Park Rd. I provided quality and value service “on-foot” for Engineers, Corporate Employees, Managers, and Developers working in protected warehouses and shops where important circuit-board and assemblies were built. •Windows 10 Deployments done onsite, imaging using SCCM2012, and MDT2015 USB Stick•Active Directory and User Data Migrations, Data Transfer, •Microsoft BitLocker Recovery Environment & Encryption Key Recovery using MBAM.•Asset Management initially used “Fire” one of their older applications, but later moved to ServiceNow.•Support ticketing support using Altiris later moved to ServiceNow for Incidents, Requests, and CDM changes.•SCCM/2012 was moved to Microsoft Endpoint Manager and did use it briefly before the end of my term.•Provided onsite and remote support for collaboration tool TEAMS, Skype for Business, Jabber, and WebEx•Used PowerShell scripting with light use and PS-Exec.
Fisher Printing Inc.Mac Administrator/Project Administrator
Mar. 2019 - Dec. 2020Orange, CA Duties included below:•Managed 75 iMacs using Jamf Pro. Replaced Old El Capitan & High Sierra with Sanoma, Catalina and Mojave. •Supported Office Apple WiFi Intranet/Internet, Cisco SonicWall, IDS and IPS, DHCP, DNS on Apple Servers.•Administered and upgraded existing Barracuda Mail Security Gateway 300, Migrated the essentials settings, purchased and installed a new SSL certificate for Apple Domain server’s security and FTP service.•Windows Server 2016 Std, Active Directory Domain Services, Windows Server 2016 based App-Server, Windows•Managed with the cooperation of the corporate office in Chicago their Windows Server farms 2008, 2012, 2016. •Managed their warehouse server access for the print press production floor Press App Webserver, and patching.•Apple Server Array storage maintenance and troubleshooting (1) Promise Pegasus 16TB R6 RAID•Network Operations, TCP/IP, Cisco 2951 Managed Switches, SonicWall NSA3600 Firewall & Router•Apple JAMF, Apple DEP, FTP file transfer and sharing protocol, Apple Mail and Outlook 2016/2019
Residential Design ServicesNetwork Operations Analyst, IT Specialist
Oct. 2018 - Dec. 2018Anaheim, California, United StatesResidential Design Services Anaheim, CA – Oct 2018 to Nov 2018Network Operations Analyst, IT Specialist•Identify and resolved build issues revolving around Windows 10 v1803 and Windows 7 on Microsoft Surface Book 2 Dell Latitude 5591, 5590, 5540 laptops, and Dell Optiplex 5530 Desktop utilizing SmartDeploy Suite.•Configuration management of programs such as: AutoDesk, City Search, VPN, SQL Management Studio, Visual Studio 2017, TrendMicro, and Cloud application such as SysAid, Office365, utilizing Cayosoft an Active Directory Domain Services alternative.•Resolved Outlook OST data file issues, troubleshot new hire logon issues and Office application licensing glitches.•Provisioned and Deployed Samsung Galaxy S8 and iPhone 8s mobile phones using Meraki Mobile Device Management Console.
Golden State FoodsWindows Systems Administrator, Service Desk Analyst, Cloud App Remote Support
Mar. 2018 - Oct. 2018Irvine, California, United StatesHired as contractor for their Exchange 2010 Migration Specialist/Migration Assistant for their 2010 hybrid Exchange Online migration. Secondly supported their new Distribution’s Grand Opening in Fontana. Thirdly worked in resolving their ServiceNow Incident & Response Ticket Queue.•Resolve common Office365 for OKTA “MFA” multifactor-factor-authentication to the intranet and Outlook.•Windows 7 or Windows 10 deployment for new and existing Lenovo T460s/T450/T440/T430 laptops.•Multi Domain Management of AD Users and Computers accounts, new user created, security group moves, account access termination, distribution group adds, alias accounts, account unlocks & password retention.•Utilized Exchange 2010 Console and Exchange Shell to administer mailboxes create/delete/disable mailbox and repairs, utilized Exchange 2010 built-in PowerShell script to carry out mailbox administration tasks. •Support for hosted apps: WebEx, UltiPro-HCM, SharePoint, Power-BI, Cisco Desktop Agent & Jabber 9.3.1.•AS400 JD-Edwards 9.1/9.3, Lawson, Prism, and Power Warehouse.
