hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi (2024)

FAQs

How do I fix slow 2.4 GHz Wi-Fi? ›

The best fix for this is reorganizing your Wi-Fi connections. Sign in to your router's interface or management app to see what devices are connected to the network and what band they're on. The 2.4 GHz band works better for connections that don't need as much speed or are far away from your router.

5G's higher frequency bands cannot penetrate certain solid materials, significantly reducing signal strength inside a home or apartment. Apartment complexes, homes, or other large structures can obstruct communication with a 5G cell tower, leading to weaker signal reception and slower speeds.

For devices that benefit from a faster Wi-Fi connection such as 4K smart TVs that are capable of connecting to 5GHz, this option will provide a seamless experience for all the family. For streaming devices that are further away from the router, it may be a more reliable option to connect them to the 2.4 GHz.

To connect to a 5GHz router with a device that supports 2.4GHz, you usually access your router settings through a web browser. Log in, find the wireless settings, and look for the option to broadcast both 2.4GHz and 5GHz networks. Once enabled, your device should detect and allow you to connect to either frequency.

On the 2.4 GHz band, which is usually Wireless-N, always choose Channels 1, 11, or 6. Try to pick the emptiest of the three, using the Wi-Fi Analyzer as your guide. Channels other than 1, 11, or 6 will receive more interference.

Wireless Settings: Check the settings of your wireless network. Make sure that the 2.4GHz band is enabled and the channel settings are appropriate. Also, check if settings like client balancing or band steering are enabled as they can sometimes cause issues with 2.4GHz-only devices.

"Many people still have 4G compatible and not 5G compatible phones. And when that ratio gets off, you might be in a place where 5G is under-provisioned, which is there are not enough resources kept behind 5G to make it works as fast as 4G," he said.

Here are some of the downsides of 5G home internet: Limited coverage since 5G networks aren't available in all areas, and can be spotty in some locations. Expensive infrastructure in new cell towers and equipment. Signal interference from trees, buildings and other obstacles.

A firmware update in the router can sometimes fix compatibility issues. If your router is multi-band (2.4 and 5 GHz, and possibly 6 GHz), assign a different SSID to each band. This will let you choose the band and see if one works better than the other for your location in your house.

The two big differences between the 2.4 GHz and 5 GHz frequencies are speed and range. A wireless transmission at 2.4 GHz provides internet to a larger area but sacrifices speed, while 5 GHz provides faster speeds to a smaller area. Splitting your WiFi frequencies can help improve your network coverage.

Should you synchronise 2.4 GHz and 5GHz settings? ›

Splitting the SSID results in a perfect connection all the time on 5Ghz in the range of 500Mb/s to 600Mb/s. So in summary making an SSID2. 4Ghz and an SSID5Ghz is usually a good idea. You can even use the QoS settings to just favor your 5Ghz SSID and keep that for your own computers and laptops.

Use 2.4 GHz for a device farther from the router

This wavelength has a longer range and can penetrate solid objects more easily than the 5 GHz band, making it ideal for devices that are taken from room to room or are further away from the router.

Simultaneous Dual Band supports two separate WiFi networks simultaneously using both 2.4- and 5-GHz frequency bands. It not only doubles the available bandwidth but also allows for a more reliable dedicated WiFi network for video and gaming (5GHz) to be created.

Open your networks panel from your taskbar (click the WiFi icon in the bottom right). Click on “Properties” of your WiFi network. In the new window that opens, scroll all the way down to “Properties”. “Network Band” will either say 2.4GHz or 5GHz.

Do you have baby monitors, walkie talkies, or maybe a radio locator to keep track of your pets or keys? Such equipment tends to use the same frequency as the older Wi-Fi standards 802.11 b/g/n and will therefore interfere with the 2.4 GHz band.

Some common reasons are that you're too far away from the router, your bandwidth is low, there's an issue with the device you're using, you need to update your network drivers, or there are too many devices connected to the network and they're streaming or using lots of data.

Equipment restarts are hands down the most effective internet troubleshooting solution. This should always be your first step. Congestion happens when you overload your internet connection with more traffic than it can handle. To fix it, you can either lower your internet usage or upgrade to a faster plan.